BELGRADE CAR RENTAL REVIEWS

The staff was very professional!

The service attitude was very poor, they did not resolve any issues, and we waited nearly an hour to pick up the car.

I've been a regular customer, very satisfied.

Pretty good, the staff was very nice, and the return inspection was straightforward.

This was my first time renting a car, and the process was very efficient. The parking lot was about 200 meters away from the hotel where we were staying. I didn't expect that my first car rental would be upgraded to an Audi A3 for free. The car was very new with only 10,000 kilometers on it. The interior was also very new, and we drove it for three days. The overall road conditions in Serbia are quite good, though there were a few sections under repair. In general, driving in Serbia is very convenient. If you plan to drive into countries like Bosnia and Herzegovina, you will need to pay an additional fee. Returning the car was also quick and easy. Overall, this self-driving experience was excellent.

The charges were unclear. The order was 38 euros, but with an additional driver and mandatory insurance, it became over 80 euros. There was a parking ticket of 18 euros with an additional 20-euro service fee, and finally, they charged 50 euros, saying it included taxes. In the end, various fees were added. I don't recommend this company; renting a small car for one day cost nearly a thousand yuan.

I've had issues both times at this rental car company's airport pickup point. If you pick up the car earlier but return it at the same time (e.g., booking from 10am to the next day 10am, but picking up at 8:30am and returning at 8:30am the next day), you will be charged an extra day's fee. Take note!!!! Additionally, the airport branch's working hours are until 10pm local time, and picking up the car after 10pm incurs a service fee of 36 euros. Sharing my 2 experiences for your reference.

Quite satisfied

Good service

Pick-up: The storefront is quite noticeable, but the explanation of the provided documents was inadequate and the staff was impatient, just asking us to sign. The pick-up location is close to the storefront, in a large parking lot with cars from various companies, which made it a bit hard to find. Return: We returned the car early, and they said they would email us the invoice the next day, but we never received it.

We have booked an intermediate car. We have got a 7 seat Ford with the back seat shelf missing. There was no alternative to change the car. We had to travel the next day to the town office in Belgrade to get the shelf. In addition, the car had an unusual number of scratches and bumps, and trying to identify each of them to make sure they are marked at pickup, took a long time.

Overall service is fine, but the car is only available at the scheduled time.

They gave me a car that seemed brand new, with less than 100 kilometers driven. If you're going to the mountainous areas in southern Serbia, I strongly recommend getting full insurance. Some roads there are very narrow, especially the roads leading in and out of the UVAC canyon. It's inevitable that you might brush against the roadside bushes when passing other vehicles, which could leave scratches on the car. This company is extremely meticulous when inspecting the vehicle upon return. It's the most thorough inspection I've ever seen. When I returned the car, there was a barely noticeable scratch under the right side door, and they charged me over 800 euros for it (I only had basic insurance).

Very dissatisfied with the arbitrary vehicle switch. I paid for a mid-size car but ended up with a compact one at the store.

Patience

Pick up the car yourself from the parking lot and inspect it yourself. Just take a video. The return inspection took 2 minutes without any fuss.

Although there was a language barrier, the staff always maintained a smiling service.

Car had to many scratches which made pick up slower than expected and create unnecessary feeling that you might be charged for things you didn't do. Otherwise car was in excellent driving condition and was clean.

I use Qeeq for first time and was worried about. How ever it was smooth and you guys delivered as promised. Will recommend you.

Pretty good!

I have rented five times already, always very satisfied.