MALAGA CAR RENTAL REVIEWS

Car was near enough brand new so was in lovely condition. Staff couldn’t have been more helpful so overall the experience was perfect.

Will definitely book though QEEQ again.

Car was ok , there was a smell of diesel in it.

We had a terrible experience and got scammed by Record Go. We first waited an hour and twenty minutes in the line at the counter, on arrival. When it was our turn, they refused our Amex while on the QeeQ reservation the AMEX icon was shown to mention they accepted it (with a cryptic barely visible small print that some insurance was needed) They then made us take an insurance that was 3 times our booking price for a week! The most infuriating was that they accepted debit cards (which we had too) but the staff at the counter, even if they knew we wanted to try any other solution, didn't even mention it, to make sure we paid the high premium! This was a scam. And it's unfortunate because the rest of the service was good.

I love Qeeq.com, and its ease of booking and finding the best car options, including specially 2 features: the car being cancellable until 48h before the pick up, and auto-rebooking when the price drop. The help desk is also really helpful and fast to answer, this is perfect service.

Unfriendly

Very good but a bit pushy on selling insurance, and I’m worried about getting the deposit back

Very satisfied got me the same car but cheeper

Great service, great car. Everything was smooth and easy.

They made me pay for pre-existed damage! I have the case opened by qeeq on that matter. Beware of these scammers and always make them document every scratch and dent before you wheel out.

Helpful and knowledgeable staff

Good overall experience. Good customer service.

A trustable rental company with high quality cars. I've renewed the car twice and returned it with a little damage. Very fast & professional service.

Just fine!

They charged us for dammages that were already there. We bloked payment and file a complaint

Excelente producto y servicio

Excelente servicio y precio

Friendly, fast, professional

Alamo staff were extremely helpful. We had missed our flights and had to get to a different airport. Alamo upgraded our car to their top range. When we got to our destination we had a vehicle booked with another rental company who had given our vehicle away and charged a cancellation fee. We were so disappointed with them and decided to rent on the spot from Alamo again because of their value for money and great customer service.

The customer service staff were all very enthusiastic and patiently answered all the questions.

A new clean car, very happy.

QEEQ now now preferred car hire supplier.

Great Rental Company

Nice Savings on Rentals. Way to many insurance etc options which are really unnecessary.

Friendly at reception desk

Everything very good

The whole process was so smooth and the lady at the Goldcar desk on pick was really friendly and helpful. Thank you so much.

The car was fine, it was a VW T-Cross instead of the Audi Q2 I was expecting. It was pretty scuffed up on the exterior, but this was already confirmed by them. The engine was pretty underpowered for the hilly roads in Marbella however. They made an error on calculating my mileage for when I returned the car, which came out to 15 thousand kilometers driven in 5 days! So they sent me an invoice for over 6300 euros in excess kilometers. Obviously I contacted their customer support to dispute this and fix the error but I did not hear back from them for 2 days. I then contacted them by telephone at which points they informed me that the error was already corrected. That was a relief to hear, but then why was I not informed of this correction via email? They will also try to upsell you their insurance package even when you have already purchased full insurance via Qeeq, claiming that only their own insurance is adequate, and if you do not choose it they will pre-charge 1400 euros from your credit card as a security deposit. Pretty ridiculous, but Goldcar is not the only one to do this.

Great Service, Great Car.