MALAGA CAR RENTAL REVIEWS

I received a fine for crossing the zebra lines in Spain, and the rental company's file transfer fee was 35 euros, which is really too expensive. They didn't notify me and just deducted it directly, making me think my card was fraudulently charged.

Dislike: Should indicate where to return the car.

Pick-up was troublesome and staff indifferent, but the young man who assisted us during the drop-off was very helpful, despite his hoarse voice. Great service!

The most cost-effective, their counter had the longest line.

The service attitude was great, and the car provided was very new. The deposit refund was not timely, but the issue was resolved quickly after reporting it.

After we had paid and thoroughly inspected the car, ready to depart, the staff rudely blocked our car, claiming that some guests upstairs needed this vehicle and we couldn't take it. I explained that we were short on time and needed to get to the Alhambra Palace without any delay. They wanted to switch it for a regular sedan which couldn't accommodate our luggage. Moreover, their reasoning was unacceptable; the type of car other guests use and the cars provided by the rental company are irrelevant to me, and I had no obligation to switch. However, the staff continued to insist and blocked us for more than ten minutes, causing us to miss our visit and rendering our pre-booked tickets useless, leaving us very disappointed.

The car rental service in Spain is very straightforward, I've fallen in love with road trips.

Took a number and waited... waited until no one was left, the numbers didn’t update. It turned out the original method was to go directly to the counter if you arrived first. I ended up waiting for nearly an hour without knowing this.

Eurocar is genuinely the best car rental company in Europe. While other companies had few customers, there was a line here.

Goldcar upgraded our vehicle for free. The car was almost brand new and the process was straightforward.

Satisfied, the car was quite new and in good condition.

The car was in excellent condition, almost like new with about 28,000 kilometers on it. The pickup process was simple. The staff didn't fuss over existing scratches or marks, and the drop-off was straightforward - just handed over the keys and left. Very pleasant experience! Trust goes both ways, really appreciated it!

In Spanish-speaking countries, we relied entirely on GPS. The car rental service was excellent.

The rental location is a bit far from the airport, but there's a Mini Bus shuttle service, so it's still quite convenient. The car was great and there were no issues during the trip.

The car was fine, and the service was quite enthusiastic.

Like: I had booked Ford Kuga Intermediate SUV from EasyRentcars website. The rental company was Autoclick for 7 days rental for about total of 71 euros. I paid additional to the hire company for emergency roadside assistance and additional fees for taking the car to Gibraltar; however that was a waste as we went to Gibraltar by foot and used their public transport. The excess insurance was taken separately from other website. On arrival at Malaga airport, we had a bit of difficulty in finding the coach stop to board the Autoclick Shuttle. But from there on it was all as expected. The car offered to us was near new Ford Kuga 2.0 titanium. Inbuilt GPS and Bluetooth integration. The best in its class..! The car was spotless inside and out. The deal was a no hassle full to full tank. On return of the car - it was again very quick and very professional. Overall we had a very good trip and thanks to both EasyRentcars and Autoclick for such a wonderful experience.

Waited too long.

All in English, decent attitude.

Excellent

Firstly, I recommend buying full insurance, which was 64 euros for 2 days; I bought it. The biggest issue with this rental company is that they require a full tank service with two additional charges: a 24-euro service fee that is non-refundable and a 65-euro fuel fee that is refunded based on usage. Very disappointing.