“A good service despite the wait at collection in malaga airport”
About Record Go:9.7/10
Collection of the car always takes too long at Malaga Airport, Record have approx. 10 counters but only ever use one or two?? The Self serve machine is only used when it suits Record...
About QEEQ:10.0/10
Easy to use and very competitive hence why I use the site
ACE turned out to be Gold Car rentals which I have used before and had terrible service from obnoxious staff. The service was not much better this time. The car was in an awful state, scratched and dented, the wing mirror hanging off, and dried vomit on the rear seat.
The operator at rental desk charge us for more than 100€ first without saying anything at all. Then we claim that there is no hidden cost which we should pay and then they start talking about insurance! Very tricky
You get what you pay for - very cheap but really grumpy customer service when you refuse to take out their insurance. Car quite scratched so we had to take lots of photos and video before setting off. Fine.
OK Rent a Car is a car rental company that has been around for just one year. The lot is large and the cars are very new. Due to promotional offers for the new company, if you book in advance for a local rental and return it during non-weekend times, you can get this rate. One euro includes several types of full insurance but note that there is a €1000 deductible for damage. You can purchase supplemental full insurance from QEEQ or the car rental company.
Good shuttle to pick up point near airport. Usual hard sell on insurance. Car had lots of cosmetic damage on outside but was very clean inside and performed perfectly. However this model of Ford Focus was so low to the ground I couldn’t exit the car park ramp of my accommodation without scraping the front spoiler on the concrete. To be fair the charge levied for the damage seemed about right despite the dire warnings when trying to sell me insurance at pickup.
Wiber is absolutely great and non-problematic rental car company. They picked us up from the airport with their shuttle bus and process of rental was smooth and friendly. Car condition was great since it has CarPlay (connected to the iPhone with GPS, phone calls, text messages, etc.) and also low fuel consumption. Check-out process was also great, worker was waiting for us and everything was done within 2-3 minutes with release deposit immediately (not as other rental car service doing: when bank would return = 2 weeks at least).
About QEEQ:10.0/10
As always - fast, good price and price drop option worked well. I used, I am using and I will use you always whenever I will rent a car.
When picking up the car, even though I told the counter staff that I had purchased additional insurance from Zuzuche, they insisted that I buy comprehensive full coverage for 276 Euros. When I needed urgent help, they just said it was my negligence, so they didn't provide any support or assistance! Had to deal with the tow truck company myself, which cost 100 Euros. Very disappointed!!!
Tire pressure was abnormal, but they didn't provide a replacement car. The staff said it was a false alarm from the circuit. Managed to drive it for a week.
Visited Malaga before collecting car but was unable to find a way back to the rental car desk in the terminal. All the signs lead you to the garage but was able to use the voucher to pick up the car at the Interrent office in the garage.
About QEEQ:10.0/10
Price dropped shortly after booking so should be getting a partial refund soon.
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