ZURICH CAR RENTAL REVIEWS

Quite good, the process is convenient.

The pickup and return processes were smooth, and the location was easy to find by following the airport signs.

Unexpected charge of 1100 euros with no response for a week

Overall service was very satisfying, and the staff were very polite.

Choosing a large company was definitely the right call. Initially, I was worried about various upsell services like insurance, based on online reviews. We were very cautious and asked many questions when reviewing the contract during pickup, but there were no hidden charges. All terms were clearly stated in the contract, such as a diesel surcharge of 3.57 euros per liter if the tank is not full upon return (which is very expensive, so make sure to return it full). The service was excellent. They held the car for us for half an hour past our scheduled time without charge and calculated the rental period based on our actual arrival time. We were also a few minutes late returning the car, but they didn’t charge us for overtime (which worried us for a long time, very touching indeed).

The vehicle was almost new, only having driven 4000 kilometers. It was a diesel car, and the experience was quite good.

It's okay. Their service quality is not necessarily better than domestic rental companies.

The German-style English was exhausting

The staff who helped us with the car pickup was super patient and enthusiastic. It was raining in Switzerland on the day we picked up the car, and this guy patiently stood in the rain with us to check the car. Excellent service.

Very satisfied

It's okay.

Overall experience was good. I got a upgrade to Audi Q2. Unirent is handled by Europe Car.

Very satisfied

Satisfied

Excellent

Very satisfied

As expected from a large company, the process was professional, the vehicle was relatively new, and the condition of the car was clearly confirmed via email.

Overall service was satisfactory. A pre-authorization of 200 CHF was held and released a week after returning the car. We had reserved a RAV4 but received a new Kia KN, which was also quite comfortable.

Very satisfied

Very satisfied. We originally booked a Mercedes A-Class and were worried that our three large suitcases wouldn't fit. However, Hertz upgraded us to a Volvo SUV with ample capacity.