The man at the desk was rude and arrogant he tried to upgrade the car to a bigger one for money. I said I was not interested he then commented ' good job we have little cars for people like you' I thought that was a rude and unnecessary comment.
The agent at the desk was extremely helpful and everything regarding the pickup went smoother than I expected.
About QEEQ:10.0/10
It’s not my first time renting a car in the United States, but the first time that I breezed through without having to decline all kinds of extras (insurance, toll payments, more insurance, gps, etc). I will definitely use EasyRentCars for booking again.
The car was a little dinged up and not exceptionally cleaned. Floor carpet coming up in front passenger side and missing hanging rack on back passenger side.
When I got to Avis, they had no customers waiting and had 5 people all standing having a chat. They kept me waiting for 5 minutes before one of them asked one of the other staff to serve me. It looks like good old American Customer service has gone out the window.
The staff waiting on us was great - no high pressure to upgrade or add on additional insurance. The vehicle itself was not the best - a Kia Sportage - with 60,000. The outside was pretty banged up. I’m not sure how many miles they’re kept in service - but I’m pretty sure the resale value on that one was not good.
Called fox lost and found 7 times. Never received a call back. Lost and found never answered the phone. I left my handicapped placard in the vehicle , maybe it fell under seat. Conned into buying sun pass. Very disappointed with fox. Waited arou d 45 min. To check in. Disgusting.
I waited more then 1.5 hours to rent the car. The consultant was in a hurry and we paid the rent more than it was stated for the prepayment. Provided not true information about toll roads, and because it was the first prime operator paid and regretted it.
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