BRISBANE CAR RENTAL REVIEWS

Very good

Great service with staff at Alamo, very easy to communicate when collecting & dropping vechile. Highly recommend this service and will be a returning customer.

Great service, updated me when coming close to collection.

Bit slow getting car but accepted because of staff member being trained

car was very very old

とても清潔な綺麗な車両でした

安心して予約を取ることができました

Very satisfied

I rented a Ford but received an old Isuzu. The staff did not inform me or guide me to inspect the car before having me sign a document stating the car was in good condition. Having rented cars many times in Australia, I trusted this chain and later realized it was a big mistake. The rental process went smoothly, but a few days after returning the car, I received an email claiming I had scratched the car. I asked for photos of the car in good condition at the time of rental, but they said none were taken and that it's the customer's responsibility to confirm the car's condition. I was shocked, as other rental companies always provide detailed photos of the car during pickup. It seems here that once a customer is misled into signing, they can blame any damage on the customer? They charged 4600 for a 4cm scratch. Fortunately, I had full insurance, but it took a month to get reimbursed. I've rented cars many times in the US, Europe, and Japan, and this is the first time I've had such a terrible experience with an Australian rental company.

Fairly satisfied

Very satisfied, very friendly and hospitable

The car exceeded my expectations. It was in excellent condition, performed well, and had all the features I was hoping for. The counter staff was very helpful. He was friendly, knowledgeable, and made the whole experience pleasant. The only improvement I can suggest is it would be great if the staff could provide a brief walkthrough of the car's key features. This would ensure that customers can fully utilize all the functionalities of the vehicle.

The booking platform was user-friendly and efficient. It was easy to navigate, the process was straightforward, and I was able to complete my reservation quickly. The interface was intuitive, and I appreciated the detailed information provided about each car option.

The budget was a bit on the high end due to the holidays time for Schools.

QEEQ provides good deals in comparison to other websites.

Good

Upon arrival, a car came to pick us up after calling, which was quite convenient. However, there was a queue to get the car and the staff were very slow. They also tried to sell additional insurance, so make sure to allow plenty of time.

Very satisfied.

Very satisfied. Got a nearly new car with 300 kilometers, low configuration but with L2 driver assistance, which was enough. Drove 3000 kilometers from Sydney to Canberra to Melbourne in 10 days. Fuel consumption displayed as 8.2. The Subaru Outback has a large trunk, fits 4 people with 2 large and 2 small suitcases (3 suitcases of 28 inches can fit).

Satisfied

Very satisfied

Good, especially happy with the free airport shuttle service.

No issues, a well-established rental company with excellent service in all aspects.

Very satisfied