“Expérience regrettable et déception absolue. Fuir....”
About GOLDCAR:4.3/10
Enorme déception.
Lorsque notre collaborateur s'est rendu au comptoir pour récupérer la voiture, l'agent à menti, en faisant passer les frais d'assurance pour le montant de la location... Un scandale.
Du coup la location est 2 fois plus cher que prévu.
C'est du vol.
When signing the contract, they clearly added an additional driver for over 120 euros. When returning the car, there were no issues, but after returning home, I was inexplicably charged another 50 euros for driver-related fees! I've rented from other companies abroad and never encountered this, and they didn't even inform me in advance. After settling the bill in October, I received another charge notification in December. I have no idea what these charges are! Total scam! I will never rent from Enterprise again in my life!
Directions to car pickup point at Nice airport could be clearer. Cannot fault Enterprise staff at either pick up or drop off. Friendly, polite and helpful. Plus very quick!
“Adress of pick-up location is false. Missed the hours of picking up. Had to pay more. Cannot join.”
About GOLDCAR:6.0/10
Goldcar didn't care about my late because of the false adress. I had to wait and pay again the same price (60e) for late penalities. Also, 200e more for gazoline and taxes, didn't expecting that. And they tried to sell me more with insurance.
Queued for a while, about 15 minutes, that could have been a bit quicker. Asked to add another driver but was told it would be at least an extra 10 euros a day which we thought was excessive. Other than that it was all great.
About QEEQ:10.0/10
Found it all good and have recommended to several people
When we got to the pickup desk we were told that the car type we booked was not available and were offered a Fiat 500 as a substitute which was no good as I needed space for my wheelchair which is why we had booked the car type in the first place we were charged additionally for a Dacia Duster.
I found the service attitude to be quite good. They didn't push me to buy local insurance. The staff was enthusiastic and attentive. A very nice experience.
The vehicle was very new, with only a few thousand kilometers on it, and it was in excellent condition! There was a traffic accident, but we had full insurance, and the return process was very simple!
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Car hire at/near landmarks of Nice
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