GEORGIA CAR RENTAL REVIEWS

The car pickup and return process was relatively smooth. The car had around 100,000 kilometers on it. I rented it for 15 days. The day before returning the car, it wouldn't start in Kutaisi. The main issue was that no one answered the phone after I tried calling the rental company three times. I was really anxious. Finally, after more than an hour, someone returned my call. At 9 PM, a technician came and helped me replace the battery. It's concerning that such a large company maintains its cars so poorly.

It's okay.

Highly satisfied

Professional and polite customer service, very enthusiastic.

Not bad

George was excellent

The actual vehicle was a Honda Insight, using 95 unleaded petrol. The car looked pretty new with less than 50,000 kilometers on the odometer. The pick-up process took about 15 minutes, during which they explained the precautions and restricted areas without pushing any extra insurance. The car inspection during pick-up was thorough, with all scratches marked, and when returning the car, they just took a quick look and found no issues without comparing all the scratches. Overall, the experience was good.

Very satisfied

Very satisfied, they promptly replaced the car when there was an issue. Special thanks!

Friendly service and easy pickup and return

Very satisfied

Quite satisfied

The overall service was excellent and I didn’t encounter any issues.

Very satisfied

Convenient and fast, but they will definitely charge a cleaning fee.

Very satisfied, Geogio arrived early to pick us up at the airport. He was very friendly and enthusiastic. The Subaru was a bit old but still made us happy.

There is no office, both pickup and return are at the airport parking lot. I booked a Toyota but got a Hyundai. When returning the car, I found a slight crack on the front right bumper, and the rental company charged me 2700 RMB. I will never use such a small rental company again. They seem eager to find any scratch with a magnifying glass to charge you for something. Lastly, they charged me 25 Lari for car washing, roughly 70 RMB.

Very satisfied, good attitude and communication, fulfilled customer needs as much as possible.

Terrible experience, very unprofessional. The company arbitrarily charges fees and deducts from my credit card without my consent.

Had the car for just one day, forgot to turn off the lights, and the battery died. The rental company quickly sent someone to resolve it.