Happy with Hertz Elgin

At pickup, they said no cars in the same category were available, we had to upgrade. If not, we would have to wait for four hours, but I arrived at 8 PM, so I had to upgrade and ended up paying an additional £1000 for the 16 days.

I inspected the car thoroughly during pickup. When returning the car, the Hertz staff barely looked at it, showing a lot of trust. The pickup staff clearly stated that there was no need to wash the car before returning it. Additionally, considering our original drop-off point (Heathrow) was far from our accommodation (there were no ideal drop-off options for our MPV model online), they immediately helped me resolve it after discussing. They were very patient. Later, I found the new drop-off point was only 200-300 meters from the hotel, which was great. They also didn't try to sell me any insurance. The Ford Galaxy 7-seater was a new model, with limited space efficiency (couldn't get a Sharan). The trunk was especially cramped, and the trunk cover had no place to store except underfoot. On the positive side, the diesel engine had sufficient power, the automatic transmission was responsive, the steering was extremely precise with little play, and the suspension was supportive yet resilient. This was a blessing on the narrow, hilly, winding roads in the UK, making the driving experience very enjoyable.

Yes, the car exceeded my expectations.

Easy to book a car at a very competitive rate.

Fast and friendly service. The vehicle is in great condition.

Reasonably priced compared! Highly recommended.

It was a busy Saturday morning but after a long flight you just want to pick up your car and go. Only one guy working.

Great deal on an auto car. Usually double the price. Even Hertz couldn’t believe the price. Definitely use Easyrent again.