Brand new cars. Very helpful staff

Although very busy the staff was excellent in maintaining a constant flow.

Better info on pick up location at the airport

Si on respecte les consignes préalables, la location se fait sans souci (surtout pour la clientèle canadienne et américaine). Le véhicule qui nous été remis était très récent (2019) et le modèle le plus équipé (Nissan Rogue SL AWD) ce qui a fait notre plus grand bonheur. Prix très avantageux. Le seul bémol est que le véhicule nous a été remis sale. L’extérieur a été rincé tout au plus et il restait des objets des locataires antérieurs dans les espaces de rangement (appui-bras et coffre à gant). Je relouerais avec eux sans hésiter.

Très satisfaisant. Il faut lire les petits caractères mais sinon tout s’est bien déroulé. Les rabais applicables ont fait diminuer le prix et l’instrument de garantie de prix est intéressant. Multiples façons de sauver de l’argent et d’avoir des récompenses.

The pick up took 2 hours and 10 phone calls. No one gave me a solution and left me waiting outside from 9pm to 11pm after landing . The office people kept apologizing but didn’t solve my issue. Then, the driver said “I never saw you “ and once we were at the counter no compensation was offered even after I asked to add the 2nd driver for free due to all the trouble cause.

Although the vehicle was in great condition and provided our family with loads of space for our family vacation, we would never recommend Routes car rental. We had to wait 45 minutes for a shuttle to pick us up. The person who set us up with our vehicle was less than courteous. The vehicle was not ready when we picked up - despite our flight being delayed by several hours. The inside of the car was not clean - dashboard was full of dust and suntan lotion, windshield was filthy. Lastly, the car was empty and we had to stop to fill it, which resulted in us missing our ferry. Completely disorganized.

Easy Rent a car was a painless way to rent our vehicle. Will use again.

Great value - really nice staff - car was in great condition.

Easy booking platform - good job!