Thrifty are the best.

Our English is limited, but the car rental staff were friendly and explained everything patiently. There were five staff members handling orders, so the process was quick and the wait time was short.

Excellent

The staff's attitude was indifferent, and they looked at customers with a sideways glance, clearly showing discrimination against Chinese people. They charged a $300 deposit when I paid with a card, but only returned $200 when I came back. Additionally, there was an unexplained $20 charge, which the bank confirmed was deducted by the rental company.

The charged too much money from my card. According to their statement, it should be only additional 20 AUD for fuel (although tank was almost full), but they charged 40 AUD.

Thrifty staff were very friendly and efficient in processing my rental. Car was nice and clean and met my expectations.

Booking platform was nice and easy to use. Easy Cars were very good and friendly. They kept you informed all the way with the occasional reminder eg. about purchasing insurance. I had the comfort that they had the price protector though it didn't work for me. Free cancellation and price protector were very important for me and Easy Cars provided that. Easy Cars just lives up to it's name of Easy Car Rental!! Highly recommended and I will definitely be using them again