Didn't receive receipt, waiting time too long. Telephone doesn't answer. Terrible service.

I couldn't even complete the reservation. They make me wait 15-20 minutes for assistance because they didn't have system. When they finally assist me wanted to charge me for the deductibles[$450] because I brought my own insurance. I canceled my reservation because of the bad service at the counter from the employee

No help try to rent me two 8 seated vans well over 1,500.00

Worst rental experience ever had. The company required a supplemental liability insurance of $25.99 per day when I picked up the car. It left me no choice but to purchase it.If it was mentioned when booking, I would never choose this one or at least rent for less days. Cost me around $130 on more supplemental liability insurance and the cost is more than the rental fee. Be careful .

I was unhappy with the customer service as I was quoted with one price upon booking and when I arrived at the counter they made me take insurance that they said was not on my policy. After calling my insurance agent he said that he had never heard of being forced to take that. Then they “recommended” that I buy the sun pass for tolls saying we couldn’t pay for them on the highway. This is not the case, they just don’t take cash. Therefore, we spent $69 on sunpass when in actuality our tolls probably cost a total of $10.

Like: Great price