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Search for ACE Car Hire in Charlotte

It was terrible will never use them again.

Reviewed: Thu, Mar 21, 2019
About ACE: 2.0 /10
Asked for a mid size and got a mini an that was their shuttle van. They used a local small car rental outfit. No one the airport k ew where they would pick up. Shuttle finally came after 30 mins and then there was a 20 min drive to find they didn't have a car and gave us their shuttle minivan. Also on return didn't return the full deposit until I asked why.
Toyota Corolla Electric image
ACE
Charlotte Airport(CLT)
Charlotte
United States
Intermediate | Toyota Corolla Electric or similar

Relevant Reviews on ACE in United States

K.Wong

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Intermediate | Volkswagen Jetta or similar
ACE
El Segundo
United States
Reviewed: Thu, Nov 24, 2022
“Not easy to get to a remote car rental site.”
About ACE: 8.0 /10
I took me 15 min. to find the bus pick up location and which bus to take to the remote rental pick up place. It took another 30 min. to get to a Metro bus that is nor full. We were not in a hurry to reach to our Airbnb. We arrived early in LAX, 11:45 AM. We left the ACE office at 1:08 PM.
About QEEQ: 10.0 /10
Booking was easy. But it did not explain how to get to the ACE rental pick up location.

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Intermediate | Nissan Sentra or similar
ACE
FT LAUDERDALE AIRPORT(FLL)
Fort Lauderdale
United States
Reviewed: Sun, Oct 3, 2021
About ACE: 9.0 /10
Very disappointed at the fact that ACE keep their plate connected to their own sunpass. This made us not able to use our connect that car plate to our sunpass therefore we were stuck avoiding all toll roads not to be charged extra fees.
About QEEQ: 10.0 /10
Would use again but not rent from ACE

C.Johnson

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Compact SUV | Jeep Patriot or similar
ACE
Long Beach Airport(LGB)
Long Beach
United States
Reviewed: Fri, Sep 6, 2019
“You should cut all ties with Allied at Long Beach airport. They are seriously horrible.”
About ACE: 3.3 /10
They are the worst company o have ever worked with. I waited over an hour for them to pick me up at the airport. The girl was so incredibly rude who helped me. They no no shuttle service early in the morning to get back to the airport so I had to take an Uber. I will NEVER work with them again even if they save me money. So so horrible!!!!!
About QEEQ: 10.0 /10

D.Yetke

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Full Size | Nissan Altima or similar
ACE
Harry Reid International Airport(LAS)
Las Vegas
United States
Reviewed: Fri, Jun 7, 2019
About ACE: 9.3 /10
Very good experience. The only issue was a wait in line to write up contract. Had 4 counters, but used only 2. Once the other 2 counters filled, the line moved quicker.
About QEEQ: 10.0 /10

C.Claxton

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Full Size Van | Dodge Grand Caravan or similar
ACE
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Fri, Feb 8, 2019
“Charged me 89 in toll fees Was told at pick up it was 9.99 for entire stay”
About ACE: 8.7 /10
They did not reverse charges and said it was 9.99 a day They lied to my husband when signed up as he would never pay that much a day We only used toll road x 3. Only 1.50 if paid out of pocket Will never use them again as they lied and scammed us and refused to give out money back

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