Never going to rent with YesAway ever again in my life!
United States
Reviewed: Sun, Jun 28, 2020
About YESAWAY:6.0/10
No shuttle to the place from the airport as advertised. Had to pay for a taxi! Absolutely horrendous!
Their customer service barely speaks any English!
It was my first time trying YESAWAY, recommended by QEEQ. They offer Mandarin service which was clear and warm. The counter staff were patient and enthusiastic, with minimal waiting time. Very satisfied.
“My Very Excellent Experience Using YesAway Car Rental”
About YESAWAY:9.0/10
The car had some scratches and dents, but otherwise it was fine.
Picking up my vehicle was smoothe.
Dropping off, had a bit of a wait to get to the airport. First said it would be 5 minutes. I waited at least 5 minutes, then said it would be an additional 10 minutes. When I indicated I really needed to make my flight, then then took me to the airport. Other than that I think Yesaway is great, better than any Car Rental I have ever experienced. Prices are quite reasonable and hoping them keep them that way. Would like to see a little more customer service available at the counter when walking in. Overall the place seems empty, but the upside is that there isn't a huge crowd to compete with time wise.
Overall I would give Yesaway a 9.8. I am very happy with them and would like to make this my Car Rental of Choice.
Thank you Yesaway, and especially Thank you to Isaic who helped me when picking up my car rental.
Michael Breskin
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Never going to rent with YesAway ever again in my life!
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