Everything else was great, with large vehicles for pick-up and drop-off, and the service was excellent! However, when we returned the car, we discovered that our child's safety seat had not been secured for the entire duration. When we picked up the car, they said they would install the safety seat for us, so we assumed it was done. But during the return, we realized it was just placed on the seat without being secured. We didn't double-check, but luckily the trip was safe.

Picking up the car was exceptionally easy, and there were no additional charges as some websites mentioned. Returning the car was so simple it was hard to believe; we just parked the car, the staff took the keys, and we were free to go. Highly recommended.

The pickup took a bit longer, I waited for over half an hour, but everything else went smoothly.

My only issue is that I forgot a pair of glasses in the car. I'm trying to recuperate them from YESAWAY. I hope they help me get them back.

Like: Staff was nice & informative, no upsell or fraudulent charges. We were also picked up & dropped off in a Mercedes van, which was nice.
Dislike: Everything was fine.