I took me 15 min. to find the bus pick up location and which bus to take to the remote rental pick up place. It took another 30 min. to get to a Metro bus that is nor full. We were not in a hurry to reach to our Airbnb. We arrived early in LAX, 11:45 AM. We left the ACE office at 1:08 PM.

Booking was easy. But it did not explain how to get to the ACE rental pick up location.

I wanted a compact and they gave me a full size for the same price.

Price protector worked great and saved me $25!

The car was awesome. We were able to get the car quick and start vacation without any trouble.

An awesome place to book rental from!

Pressure sales are not a great way to be successful for business cause the customers don’t come back, scaring customers what might happen if additional packages aren’t bought risks customers loyalty and good ratings if it doesn’t benefit. I get it it’s the biz but as the customer honesty would of got a lot more business, loyalty and good ratings.

Like: Very nice people very easy to understand
Dislike: Thought that I was getting the Elantra not the VE Jetta