The car was awesome. We were able to get the car quick and start vacation without any trouble.

An awesome place to book rental from!

Car had some garbage left in the cup holder, the shuttle apparently took 30 minutes to arrive, the vehicle kept dinging because it required service throughout my rental term.

They still have a hold on my card for some reason I’m trying to figure out why that’s my only problem it’s been five days no one’s calling me back

maybe next time, hire people who arent racist...i came in fully prepared . rental confirmation. she said the price is not accurate, that easyrentcars dont know how to calculate...i also came in with full coverage insurance and a separate policy that will cover the car in full...everything was printed out...she read the policy page for page, while ALL the white people just handed their insurance card NO declaration page to read . they were treated and greeted with respect. i literally told her why she treated us different and she just smiled.....i am so disgusted ....when we got our car it wasn't cleaned...showed her the picture of taken from our phone and said ewww thats disgusting i woundnt take the car and OFFERED NO other car to us

Very positive experience. My first time renting from Ace and I'll be back.