At check-in it was horrible. Everything was included and paid for before we arrive. He said it didn’t include liability and wanted to charge $600 $600 more above and beyond what we already paid for the car even after showing him our voucher. He refused to take the Boucher I didn’t wanna argue with him anymore when he would not give us a car unless we signed. After 30 minutes Kathleen with him I signed the document and figured I’d take care of it when I got home. In the meantime I got in contact with QEEQ and they were very responsive. And returning the car I told them I was going to have an investigation as they wanted to charge me $600 more. I talked to a gal supervisor and it did get all resolved
About QEEQ:10.0/10
They were very responsive and said they would help us out with any issues
El auto superó mis expectativas. Pero tuve que esperar por el auto casí una hora.
About QEEQ:8.0/10
Cuando hice la reservación del auto ofrecian un paquete de protección de la unidad tanto en México como en Estados Unidos, pero en la agencia Budget me obligaron a pagar un seguro de cobertura nacional de acuerdo a la ley estatal de Baja California.
Upon arrival at the rental company, they demanded additional rental fees, claiming our rate was too low to be possible. We showed them our booking and held firm. After nearly an hour of arguing, we were finally allowed to take the car. However, it wasn't the Toyota we booked, but a smaller Renault estate car. Fortunately, one of our companions had lighter luggage, so we managed to fit the luggage of four people. To save time, we didn't insist further and just took the car and left.
BUDGET REFUSED TO RENT ME THE CAR UNLESS i BOUGHT EXTRA INSURANCE EVEN THOUGH I HAD CHECKED AND CONFIRMED I HAD ENOUGH.
ONCE I CALLED EASYRENTCARS THEY REFUSED TO TALK TO HIM AND AGREED TO RENT ME THE CAR.
About QEEQ:10.0/10
Great site, good deals
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Bad start of the location that ended fine
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