Lo mejor que he encontrado para alquiler de vehículos

Service as expected.

First time to book through QEEQ. I am satisfied with the process except for the 2 separate payments, one for the service and one for the car renal company.

I ordered Jeep Grand Chorkee or similar but I received the car with lower class. For Jeep Grand Chorkee Alamo wanted to charge me additional very high fee.

They changed the type of car More price I send an email asking to change the car because break problem and never get reply I called and there replied was to go back to the airport

It was a very quick process during the pick up as I didn’t need to wait in line for service, everything was done through the computer, I liked the freedom of choosing our car as we were able to spend time looking at the car and deciding which car to pick at our own pace.

Booking was very clear and easy to understand, the price drop didn’t really work for us as the price didn’t drop although the price of our rental was cheap anyways.

The first staff member we dealt with was extremely unhelpful and was not interested in answering very simple questions about the insurance and made the start of the pick up process frustrating, particularly after a long flight. The manager on duty who we dealt with after being fobbed off by the first staff member was fantastic, answered our questions simply and helped us understand the difference between the insurance policies that we booked through Easyrentcars and Alamo - the two companies provide different levels of cover with different cover providers depending on what insurance you book.

The booking was easy enough to complete and gave me the options i would expect and wanted to see which was fantastic. The major drawback is that the Easyrentcars use separate insurance providers for different levels of cover. They used Alamo for a basic insurance package, but for additional levels of cover, use a separate provider for the additional cover. This was not very clear and made the pick up process unneccesarily frustrating.