The rented car was supposed to be upgraded, but it already had over 80,000 kilometers on it and felt a bit old. On the last day, the car couldn't start, and emergency assistance was called. It turned out the battery was too old and had no power.
The car rental company's service is acceptable. However, I don't speak English. The Avis staff were polite but made simple things complicated. It's my first time experiencing this while renting a car in the US. I spoke with customer service for over 10 minutes without a resolution. I'm dissatisfied with the customer service.
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