No vale la pena espwrar mas ee una hora para llegar al mostrador. Pesimo servicio de Thrifty/Budget

It was okay, had to wait quite a while, the staff were slow

Very good

Car perfect. Agent did try to up sell insurance but declined all much to her dismay.

No issue as always with booking. Should be advised of need to pre pay tolls in NYC or penalties would be charged by hire company

Car was dirty after putting the seats down. Car had some damage to rear door. They told me they don’t worry about small dents or scratches when I picked up the vehicle. When I dropped off the vehicle there was no one around. I went to the pick up window and they told me to just leave the car with the keys in it. I went to the sales counter inside and told them and he said they would Email me a receipt. When I got the receipt I saw that they charged me an extra day. I picked up the car @9:00. And returned it a little after 8:00. My flight boarded at 8:30. I called them and they took off the charge. They I get an e-mail re the damage to rear door. It was so disorganized. Not a good experience

Easy to use website. Good experience