A terrible experience!!! I don't understand why the so-called prepayment with basic insurance is completely irrelevant when you arrive. You are forced to add so-called local insurance which doesn't even cover personal injury. Although I eventually resolved it after arguing, how many clueless fellow countrymen got scammed?! In the end, the total cost of my rental was: 6 days rental with basic insurance prepaid for 1055 RMB or 143 USD (personal third-party liability insurance 20 USD per day, full tank of gas 35 USD, taxes). I won't choose this rental agency again. There are two different pricing systems for domestic and international! There's no guarantee or sense of security at all!

The flight arrived early, so I extended the rental by one day which cost me over 1000 yuan extra, sigh. They kept trying to sell me insurance, but I refused multiple times, still didn't work. They said the deposit would be refunded to my bank card that night, but it still hasn't been returned. I'll check with the receipt tomorrow.

All staff very friendly & helpful.A bit chaotic at shuttle bus pick up.

NA

Slow counter pace when picking up, a lot of customers and only one staff.

No hidden fees ..mine were practically greater than the rental price