Meh

Great service and excellent attitude

Overall quite good. The store at Madrid Airport in T4 is easy to find. If you land in T4S, be sure to take the shuttle to T4 to find the store. I wandered around T4S for a while... When returning the car, make sure to go slowly. If you drive too fast and miss the entrance, you'll end up at the parking lot's toll booth. Once you're there, you can't go back and will need to take another lap around. The actual car return entrance is a small, inconspicuous opening on the right before the toll booth.

There were quite a few upsell attempts, but I declined all of them. I forgot to refuel the car before returning it, so I was charged a service fee, which was quite expensive! Remember to return the car with a full tank. For the first time, I was charged an emissions fee, and there was another fee that I didn't quite understand, which was also quite expensive. I booked a manual transmission car but was given an automatic one; the vehicle was brand new.

Very good service by Europcar staff at Alicante airport. Collection of vehicle was fast and straight forward. Car was perfectly clean outside with a seal across the door to show it had been CV19 cleaned inside. Drop off was really excellent - a lady met us as we pulled in the drop off bays, she checked it over and signed us off in less than 5 mins. Got an email 10 mins later with certificate to say all was fine and no extra charges for anything (as I expected). Europcar - Keddy run a great service - superb!

QEEQ made the whole booking process very easy - highly recommend

Easy and efficient pick up friendly staff on pick up and drop off

Easy to use