Meh

Good service at the store

No issues with the hire or pick up. The car had a few scrapes and dents that the girl on the counter verified on the rental document. The staff on the drop off checked it and I had no issues

Easy platform to use

Fantastic price compared to Avis and others on the island in the days in question

Very good and easy to use. I wasn’t expecting great thing, but it was seamless and an excellent experience.

The car was fine and the staff very helpful. The hire location is close to Plaza Espana in a narrow one way street, currently exacerbated by major building works. It can be challenging to collect and return the vehicle with so little space to manoeuvre - a skip full of rubble was being passed over the car as we were trying to hand it back and the traffic was horribly backed up. If europcar could arrange a separate secure area for pickup and return it would be great.

Staff at Europcar in Roquetas superb particularly when a problem occurred with first car - changed without hassle