Enjoyed the Ride

Convenient

Pretty good.

During this trip to the three Hawaiian islands (Kauai, Big Island, and Maui), I rented cars from Dollar. The rental locations are very close to the airports, and there are plenty of shuttle buses, making it very convenient.

Car excellent as was pickup and dropoff apart from wait for shuttle bus on arrival.

Price Protector unfortunately not available on this rental.

I rented a Jeep Grand Cherokee and ended up getting a GMC Terrain and didn´t get the baby seats I requested. At the counter I was not informed that I was getting a different car. It was only when I got to the garage to pick up the vehicle that I was told to choose any of the cars (in the same category) that were parked there... I was a bit shocked. First I chose a Pathfinder that suited me very well but after putting all our luggage in and starting the car a message came up on the panel ¨key - low battery¨.... went to the company booth and was told they didn´t have a replacement battery so I had to choose another car. What a nightmare. I then chose the Terrain a which had less space then what I needed. The car was good and clean but space was crutial in our trip and the overall experiance with Dollar was bad.