Great

Had to wait over 20 minutes for the car, they charged $50 for fuel but refueling before return was not required

Very satisfied

The service was quite attentive, but they did suggest changing the car model, which I understand was for marketing purposes.

Like: Loved everything about my experience. No strings arrache. Just walked in grabbed my car and left. Some of the best memories of my entire life were made during these 3 weeks with our car rental. Nothing like a family road trip.
Dislike: Nothing really.

Like: I’ve had bad experiences with car rentals before, but no hassle with Hertz about any minor scratches that were there before (which was my experience with another company). The vehicle we got was more car than we registered for—a Chevy Tahoe instead of a Pathfinder, which worked out better for us anyway. The car was clean, new and lots of features, and perfect for hauling the big group we had.
Dislike: The distance from the kiosk to the rental pickup was a bit far away—which was okay, but we didn’t walk around the car together, at least at this airport rental office.