Great service, but unaccounted charges arrived later (again).

Self-service process is very fast

Make sure to book your preferred car in advance on QEEQ. The rental office will suggest an upgrade, which is much more expensive than QEEQ!

Authentic and generous portions

This was my first time renting a car abroad through QEEQ (specifically near Los Angeles Airport, as there are no car rental agencies within the airport). The process was quite smooth. There are car rental shuttle buses at the airport that provide free transport to the rental agencies (make sure to get on the right shuttle for your agency). The frequency is high with shuttles every few minutes. ALAMO is one of the larger rental agencies. During the check-in process, they asked if I wanted additional insurance such as collision damage and passenger insurance. I opted only for third-party liability insurance with a coverage of 1 million dollars. There are three fuel return options: 1) Prepay for a full tank and return the car empty, which is the cheapest per gallon but only worth it if you return it empty; 2) Have the rental agency refuel upon return, which is the most expensive per gallon; 3) Return the car with a full tank, which is what I chose.

The service attitude was very good, the procedures were handled quickly, and we could choose the car ourselves. We were able to get a Jeep with less than 10,000 kilometers, which was great.