The service attitude was great, and explanations were very detailed.

Could not find the airport pickup service staff. After contacting them several times, a kind person took me to the shuttle pickup point to wait for the car. This significantly impacted the service quality.

The staff's attitude was indifferent, and they were at least twenty minutes late for both pick-up and drop-off. They didn't have the car I reserved and only offered to replace it with a small SUV of an unknown brand that couldn't fit our luggage. We had to pay extra to choose a Skoda Superb. Chinese customers should avoid this store; the attitude was as if we owed them a lot of money. The experience was terrible.

The car model did not match at all

excellent company