All convenient but the car size was smaller than I booked.

Overall good. They provide a simple introduction to available insurance options without pushing if you don't need them.

No Chinese-speaking service or WeChat contact, which is a significant barrier for Chinese people who are not good at English. The car was in good condition. Picking up and dropping off the car at the store was also convenient. After exiting the airport, just cross the road to the waiting area for the shuttle to the store. It's a Toyota van with the rental company's logo.

Shuttle bus was well-arranged.

A wonderful experience from start to finish - staff at office and bus driver were terrific.

Excellent- great service. A thoroughly painless experience

Pick up and drop off process with unbelievably easy. Staff was friendly and courteous.

Very straightforward booking. Clear instructions. Did not managed a lower price, though.