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+1-8007618913
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+1-2897685366
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+44-2035140670
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+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
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+64-99508740
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+351-304500663
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+55-6140426960
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+33-970019487
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+972-23752163
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+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6566971018
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6566971018
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Disappointing

Reviewed: Wed, Jul 13, 2022
About Europcar: 5.0 /10
Our flight was delayed by a day so our original car wasn’t available and we were told only an upgrade was available costing $$$ over the original quote. Very disappointing as I rang QEEQ prior and was advised the same or smaller car would be available It cost me $700 extra over the original booking for 4 days hire !!!
About QEEQ: 8.0 /10
We got stung by Europcar as booked car not available despite advice received from QEEQ rep it would be. We missed a day booking due to cancelled flights but no credit provided
Reply by Qeeq:
We are sorry to learn you have unhappy experience. We have forwarded your flight number to our supplier and required them to hold the car. But unfortunately due to peak season, they were unable to hold the car for such long time. If you have any questions, please kindly feel free to advise us.
Small SUV | Seat Arona or similar

Relevant Reviews on Europcar LONDON HEATHROW AIRPORT

Basil Steinbeck

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Reviewed: Tue, Jul 2, 2024
About Europcar: 10.0 /10
Satisfactory
About QEEQ: 10.0 /10

Amos Ella

View more >
Reviewed: Thu, Jul 26, 2018
About Europcar: 6.0 /10
There were many counters when I arrived to get a ticket and wait in line.

Hulda Hutt

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Reviewed: Thu, Jun 22, 2017
About Europcar: 2.0 /10
At handover, it was 11 pm and no one reminded us to check the car properly. When returning the car, they mentioned wheel scratches, with the front wheel having a scuff and a scratch on the rear wheel. The front wheel had hit a curb but the rear wheel seemed to have old scratches that we could feel by touch. They claimed it wasn’t covered by insurance due to the low amount, so we had no choice but to leave.

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Small SUV | Nissan Qashqai or similar
Reviewed: Wed, Jan 1, 2020
“Excellent experience and great value”
About Europcar: 9.0 /10
The drop off location at Gatwick north terminal is not very well signposted and the turning easily missed.
About QEEQ: 10.0 /10

S.Hamilton

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Small SUV | Nissan Qashqai or similar
Reviewed: Thu, Aug 29, 2019
“Easy, great car”
About Europcar: 10.0 /10
Special mention to Mo at the Heathrow branch of Europcar. Fantastic service and a great help.
About QEEQ: 10.0 /10

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