Overall good, but I have a small complaint. When we arrived at the pickup point, they spent quite a bit of time trying to upsell us different upgraded models. I wouldn't mind this normally, but they ended up using nearly 30 minutes for the sales pitch and counted that as part of my rental time. This means the rental period started from the moment they greeted me, not when we finished the process, and 80% of that time was spent on upselling.

Staff were humorous and provided good service. The only downside was that adding an additional driver was too expensive at £15/day. There was a free shuttle to and from the airport, which was very convenient. The vehicle was in excellent condition.

Terrible experience with Europcar. Bad communication on return location and issue with faulty car which has still not been resolved. After returingn the car to the correct location I was sent threatening letters over a 48hr period because they had not checked the location and were accusing me of not returning the car.

The staff was very helpful and courteous. The hire car was up to the standard I expected. It was a low mileage Hyundai Tucson and I found it clean and in excellent condition.

The platform is very easy to navigate. The car hire process is smooth and very reassuring. The platform stands up well in price comparison tests to other platforms. I have had zero issues using the Easyrentcars app.

Like: Help at drop off section by the staff. They expressed we could drop off the car and leave the keys and parking tag in the morning and need to drop the car at night.