Top class

Not bad.

Very good

Fast service, good vehicle condition, and excellent customer service.

The staff at the store were friendly and the procedures were simple. However, the staff at the return point were deceptive. We had a flat tire and got a replacement car. When asked about any additional charges, they said there were none. But then we found out an extra 300 euros was charged to our credit card.

The first car they tried to give us was very unclean inside with what looked like flakes of skin everywhere. They also made us wait half an hour because we had arrived half an hour early. The eventual car which we received did not have a lot of the damage which the car had, properly listed on the form. They were unwilling to either look at the damage or change the form.

Everything worked fine