Overall good

Staff were super friendly and pleasant to deal with

The car rental service was excellent! However, the distance from the rental office to the parking lot is a bit far.

The staff were relatively patient and enthusiastic, considering the language barrier.

The staff were particularly helpful and strictly honest. A refreshing change from other local car firms.

No problems - no more can be said.

Had to wait for a very long time to pick up, at the desk and then again in the car pound. In all, over 2 hours. Wasn't allocated the car we had booked. Given a larger car, which we did not want. This was more difficult to manoeuvre on narrow roads and used more fuel, so cost us money.