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It was a splendid vacation with an excellent service support from Europcar.

Reviewed: Fri, Oct 14, 2022
About Europcar: 9.0 /10
I took my rental car from Heathrow. At Manchester airport, the car had a flat tyre. I managed to drive to Europcar at Manchester Airport to get it repaired. But they decided to provide me with another car. Same model Toyota Corolla Hybrid. The guy who attended to me was MAURICE. Grateful to him for his prompt action and very fast to provide with another car. At the end of the journey I have to thank the front desk at Heathrow airport for convincing me to take the Hybrid Toyota. I ended up driving almost 1100 miles and it really save the fuel. Europcar was also flexible for me to drop the car in London instead of Heathrow. (drop box was available) this is my second time renting from Europcar.
About QEEQ: 8.0 /10
I swap with another car so no comment on that matter.
Small SUV | Opel Crossland X or similar

Relevant Reviews on Europcar LONDON HEATHROW AIRPORT

Honey Meg

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Reviewed: Tue, Oct 15, 2024
About Europcar: 6.0 /10
About QEEQ: 10.0 /10

Dora Den(n)is

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Reviewed: Mon, Sep 30, 2024
About Europcar: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

View more >
Economy | Vauxhall Corsa or similar
Reviewed: Mon, Aug 10, 2020
About Europcar: 7.0 /10
Terrible experience with Europcar. Bad communication on return location and issue with faulty car which has still not been resolved. After returingn the car to the correct location I was sent threatening letters over a 48hr period because they had not checked the location and were accusing me of not returning the car.
About QEEQ: 10.0 /10

N.O'Hagan

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Compact | Volkswagen Golf or similar
Reviewed: Mon, Jul 22, 2019
“Petrol stations at Heathrow very hard to find near the drop off location.”
About Europcar: 9.0 /10
Staff at pickup we’re not very helpful
About QEEQ: 10.0 /10
Great service worked very well

E.Tan

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Intermediate | Skoda Superb or similar
Reviewed: Mon, Jan 1, 2018
“Good value!”
About Europcar: 9.6 /10
Like: Service staff AMINAH at London Heathrow pick up was excellent. Friendly and efficient...even though it was near Christmas and I arrived at a time when the colleagues were going to take a group photo, she helped out immediately and was very friendly and helpful. Good job Aminah and thank you!
Dislike: Returning the car was a pain. There was no transport back to civilisation. I had to struggle to get out. If there was a courtesy bus back to the Terminals, nobody told me!!!! I walked and walked to find a bus stop to my hotel.

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