No car exchange allowed, given a manual transmission which is very difficult to drive, and they wouldn't change it. Even offering money didn't work.

Picking up and returning the car at the airport was very convenient, but the car provided was different from the one originally booked.

The car pickup was quite convenient, located in a shop on a certain street, and the navigation was very accurate. However, the car return process was extremely frustrating. The navigation led to a place miles away from the actual location. It took several hours and asking countless people to finally find the parking lot! At a highway gas station, I accidentally filled the tank with gasoline instead of diesel. After calling for roadside assistance, they delivered the same model car within three hours and did not charge extra. A very reliable car rental company. However, QEEQ customer service was of no help at all in such situations, which was very disappointing. Improvements are needed!

I was disappointed that the car didn’t have a rear camera so it was difficult on the reverse, Also the CarPlay didn’t work.

Very good

Good rental company

Easy booking system