Very happy with how it all went. Thanks.

The return inspection is extremely strict. They use a flashlight to meticulously search for tiny scratches and small damages (some of which were not recorded and normal people wouldn't even notice). They found one small chip on the windshield and demanded to replace the entire glass, demanding an immediate payment of £900. It's blatant fraud! (I complained to their customer service and requested a re-inspection, they said they took it to a repair shop to polish it). If you had bought their insurance, they wouldn't be so strict with the inspection. The next client who doesn't buy their insurance will be in trouble. It's a despicable practice!

Great new car. Need for a deposit despite having excess insurance is a pain. Otherwise a very good experience for the price

We’ve got Kia which was much smaller than Volkswagen Polo, but generally everything was fine. You have to be aware though about the deposit of 1200£.

Smooth and easy process of booking

Thanks for good service

Fast as always

An overall excellent experience, will use this company again

Cannot comment on customer service as we didn’t require it, but all other aspects of service excellent