It was busy in front of counter. Stuff was good but I belive the system of dryyve was not integrated with Qeeq so I had to refill all the information which was already given at the time of booking with Qeeq. That overall was causing the queue
About QEEQ:10.0/10
Reply by Qeeq: Thanks for your review.
The service of counter staff might differ from travel high/off-season for the understaffed. Well forward it to our supplier and keep up improving it. Any inquiries, please feel free to contact us.
Thanks for your feedback and look forward to seeing you next time.
The staff at the rental company was very friendly and efficient. Overall, it was a good experience, different from renting a car in Hungary. This company might be a smaller car rental business. I purchased the supercover insurance at the counter, but unlike Hertz, they didn't provide a black folder containing various documents. After confirming with the staff, I learned that any issues can be addressed by contacting the technical support hotline on the dashboard. The entire process was smooth, and returning the car was also quick. By the way, I'll opt for a diesel car next time.
Overall, there weren’t any major downsides; it's pretty standard. However, this company doesn’t include highway toll tickets in the car, so you need to purchase them additionally from the staff. If you buy their full insurance, it costs 28 euros per day. It is recommended to get the full insurance directly from the rental company, as it is the same price as the domestic insurance provided by QEEQ, but can save you a lot of trouble in case of any issues. The car received was a compact Peugeot SUV. The trunk could fit two 26-inch suitcases, and more luggage would need to be placed on the rear seats. The mileage was over 20,000 km, so it was relatively new. It included driver assistance features, and overall, I was very satisfied with the car's condition.
My credit card had issues and they wouldn't accept a cash deposit, so they refused to rent to me. Since it was prepaid, I ended up wasting the rental fee.
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Customer Service
Very good
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