Was exactly what we were looking for in a rental

No Chinese-speaking service or WeChat contact, which is a significant barrier for Chinese people who are not good at English. The car was in good condition. Picking up and dropping off the car at the store was also convenient. After exiting the airport, just cross the road to the waiting area for the shuttle to the store. It's a Toyota van with the rental company's logo.

You did not properly address the issues. Planning to sue you because you took the money without any evidence.

One of the better experiences with bargain rentals. I don’t usually like off airport locations but prices for airport counter are ridiculous. Small SUV MG. Decent car, nothing fancy, but extremely noisy once you get out on freeways.

Always easy

Fantastic value. Very prompt pick up and efficient service with clearly outlined conditions. Car did not have cruise control which was disappointing, and made for less relaxing driving conditions.

Price drop refund was an unexpected bonus, I didn't actually believe it would happen.

Very good value. Good pickup and dropped off

Easy to make booking and good communication.