I chose a car rental location farther from the city center to get used to left-hand driving. The rental office was in a small corner of a hotel, with a small front desk and not many cars, so there was no queue. The young Black man who attended us was great. He was very patient in explaining things, even guided me on the driving route and set up the navigation for me. He was incredibly helpful. My English is not great, but he used gestures to explain, which was very cute. Also, he didn't try to upsell insurance, which was very genuine. Returning the car at the airport was also very convenient. You just drop off the key and you're done, only a short walk to the departure hall. Hertz is indeed a trustworthy big company.
Like: Friendly efficient staff. Upgraded me to a larger car FOC. Clear simple instructions.
Great location, 2 min walk to International terminal. Dislike: I dropped the vehicle back when the office was closed and left keys in a secure box. It would have been nice to have received an email from Hertz confirming that they were happy with the return condition.
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View more >Dislike: I dropped the vehicle back when the office was closed and left keys in a secure box. It would have been nice to have received an email from Hertz confirming that they were happy with the return condition.