They kept saying they couldn't process my old-fashioned credit card and forced us to buy their additional insurance, costing an extra 81 euros. What's the point of buying insurance from the rental platform then?
I brought my driver's license and the free international driving permit translation certificate from Zuzuche, but I didn't get the German sworn translation certificate. As a result, the German car rental company required me to take full insurance or I wouldn't be able to rent the car. I was in a hurry and didn't have time to argue, so I ended up paying over 200 euros for insurance for 6 days while the car rental itself was just over 150 euros! Last time I used rentacars.com in Germany and paid directly on the website, then went to sign the contract and got the keys without anyone asking about the sworn translation certificate or insurance.
I arrived at the Global Drive rental office at 7:30 AM. There were two staff members present; one was assisting a customer while the other was doing nothing. I waited in the queue for about 20 minutes before the idle staff member attended to me.
Not bad, got a free car upgrade, the car was quite new. The insurance was a bit expensive, $21 per day for full coverage, but it was more convenient than third-party options.
The staff pushed the insurance. I remember saying I already bought insurance, but perhaps I didn't fully understand the staff's explanation, leading to unknowingly purchasing expensive insurance. A costly lesson—everyone should be cautious!
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