The vehicle was less than half full at pick up and needed to be returned half full which meant I lost out both ways as it is difficult to predict the correct level and I left too much in - should be full to full much easier
The service attitude of the car rental company was quite good, and QEEQ customer service intervened very promptly. Initially, we went to Terminal 1 to find the car rental company, but we were informed by the staff that all car rental companies at Terminal 1 were closed. However, the pickup address on the slip was not updated to Terminal 2, which wasted nearly an hour. Fortunately, the subsequent pickup process was smooth. We booked a Citroen C3, but the store upgraded us for free to a Peugeot 2008 SUV with less than 30k mileage.
After arrival, we were told that there were no automatic cars available. We complained for a long time and had to wait for an hour before we got the car.
Hi
They did not have the van I booked.
They gave us 2 cars instead.
I am waiting for my extra fuel/tolls to be paid.
I am also waiting for my 30% discount for the inconvenience it caused,
About QEEQ:10.0/10
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