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Car not adequate to the reservation

Reviewed: Thu, Jan 11, 2024
About Alamo: 7.0 /10
The car was definitely smaller and less performing than indicated in the reservation. I reserved a "Jeep Renegade or similar" model and instead was given a Nissan Kicks with no option to choose other models and. I was simply told that this is what Alamo means by "similar." I needed a 4WD vehicle for my trip and instead had to give up a leg of my vacation because the vehicle was not adequate. I was very disappointed.
About QEEQ: 8.0 /10
Everything good
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Small SUV | Jeep Renegade or similar

Relevant Reviews on Alamo LOS ANGELES INTL ARPT - Airport - Alamo

Lewis Bartholomew

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Reviewed: Tue, Dec 17, 2013
About Alamo: 10.0 /10
The car rental company is very good, the staff is very welcoming, and the entire rental process was great.
About QEEQ: 10.0 /10

Riva Walkley

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Reviewed: Tue, Oct 21, 2014
About Alamo: 8.0 /10
Satisfied
About QEEQ: 8.0 /10

Brad

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Medium SUV | Hyundai Santa Fe or similar
Reviewed: Sun, Jun 28, 2020
“Easy to rent, good prices”
About Alamo: 9.0 /10
Easy pickup, choose from pick of cars in a section at LAX
About QEEQ: 10.0 /10
Easy to book, good pricing

Mohammed Bains

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Large SUV | Chevrolet Tahoe or similar
Reviewed: Wed, Jun 26, 2019
About Alamo: 9.3 /10
Though Arif was very helpful during the bookin process, but he told me that i do not have full insurance and i have to buy one. Where as I paid almoat 200 aed through Easyrental for the insurance. This was very disaapointing. I felt I was over charged at the booking tume.
About QEEQ: 10.0 /10
All good, but the full insurance which you guys upsell during the booking process is of no sense as the rental guys do not acknowledge it and press us to buy additional insurance

Steve

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Compact SUV | Toyota RAV4 or similar
Reviewed: Thu, Apr 25, 2019
“Excellent value for money with great customer service”
About Alamo: 9.7 /10
The car developed a tyre problem after 2weeks so we returned it to another Alamo outlet and swapped it for another car without any issues. Good customer service.
About QEEQ: 10.0 /10

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