Car was clean on outside but inside upholstery stained and needed a deep clean. The car had numerous marks on bodywork and I was apprehensive signing off on the condition. The car run ok for the week although the tyre pressure monitor activated. Overall I would give the car a 6/10
When I got to the counter, the young man who attended to me told me that what I had acquired was a franchise, that I had to put in an insurance. The one I had hired was not serving and if i had the amount they were going to hold me for 28 days.With a 3-year-old at 12 o't at night, I was cornered and had to buy the insurance. I was between the sword and the wall.
Want my money back please.
This people are Thieves. Wanted to charge $140 on top of what i hace already paid. Wanted to charge $2000 to my credit card and block it.
All this for a 12 hour car rent.
Goldcar. Horrible service, tried to take advantage of you.
Never use this Rent-a-Car Service. Thieves!
I didnt use their service at the end.
Went with AVIS. More serious people.
About QEEQ:10.0/10
Hello.
Im renting another car today with you guys (AVIS) because of the horrible experience i had yesterday with the thieves at GOLDCAR.
Rented for $25 a day. GoldCar said i have to pay $150 a day. They blamed on you.
Would you please refund the money for the “rental” i didnt do yesterday. (Ref 71452633). Carlos Mora (Confirmation # 16987537)
I did not use their service for their awful way to trick people into pay hundreds or thousands for nothing, and they blamed EasyRentCars for all my troubles.
Please remove these gangster from your app.
Thanks.
“Generally good car rental experience but surprise costs at pickup were disappointing.”
About GOLDCAR:8.0/10
Staff were friendly. On negative side, the high and unclear extra costs at the pickup desk were a surprise. When I asked how the €125 extra costs were broken down, I was told something like " €65 fuel (seems dear and I only used a half tank), €25 fuel service charge (?) and remainder in taxes(?)". Also, when I afterwards looked at documents they gave me, no written breakdown was included. These costs should all have been made clear at the time I was booking. This is my only real complaint about booking.
About QEEQ:9.0/10
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The car did the job for us … nothing more!
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