Picking up and dropping off went smoothly, and although the car was old, it was well maintained.
Malaysia
Reviewed: Fri, Mar 29, 2024
About SURIA:7.0/10
When I arrived at KLIA2, I called and a staff member came to pick me up at the arrival gate. A message about the lending procedure was sent to my smartphone the day before, and it was easy to understand.
About QEEQ:10.0/10
The drop-off location was KLIA, but it was easy to understand as images and directions were sent to me in advance via WhatsApp. The staff was also very responsive when I dropped the car off.
They gave us a very old car when we picked it up, pushed us to buy a toll card that they didn’t take back when we returned the car. Added extra charges during return and we couldn't find anyone for a long time.
to receive the car you should go to there counter which is very far from the airport building and it will be difficult when have a children's and more bags, and when we reach to the counter no one was there, we waited there representative around 20 min in very bad weather
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Picking up and dropping off went smoothly, and although the car was old, it was well maintained.
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