Very satisfied, almost brand new vehicle.

Both renting and returning the car went smoothly. There is a dedicated shuttle bus to and from the airport, just call and it arrives quickly.

The Melbourne city branch closes at 5 PM, and they won't accept returns even a few minutes late. You have to return the car the next morning, and they charge an extra half-day rental fee.

It's a small company located outside the airport, making returning the car convenient, with a shuttle to the airport. But it's limited to the airport; I stayed at the airport holiday inn and asked if they could pick me up at the hotel, but they refused unequivocally. I had to call a taxi to get to the company. The car wasn't very new, but the price was cheap. However, the AUD 300 deductible even with full insurance is not good. It's better to choose big companies like HERTZ that offer zero-deductible insurance.

Very friendly shuttle driver. Clean car. Liked that they took photos of car before I took it.