the care was not in perfect condition. I also requested to pick the car one hour before the booking time and it was absolutely impossible (they asked me to pay an extra 150 euros for anticipating the time)...

There is never enough on staff. I had to wait over 90 minutes. I will not be using this company again

Did a good job

Rude and discourteous staff. Coerced me into buying extra insurance I did not need. Lied openely about not beng able to use my debit card. Giluia who was at Pisa terminal for Goldcar was the worst person I have ever experienced whilst renting a car. I rent weekly for work and to date this has been my worst experience ever. I have made a formal complaint and wish my 370 euros to be refunded.

I left my jacket with wallet and phone in one of their cars. Their support line was answered by a human in reasonable time who assisted in contacting the airport desk. With 30mins they confirmed they found my jacket and kept it secure till I could pick it up. Great service when I was in a panic. Thank you nso much.

Easy to book. Great prices.

Goldcar is a FRAUD. My credit card did not work, so to allow my partner's card, they made us buy some kind of extra insurance for 2 times more than we initially spent, which also included full insurance...