Very satisfied, picking up and returning the car was very convenient and quick.

Quite satisfied

EZi is quite good. They have a store inside the airport, so it's easy to find. The car condition is very new. I booked a Qashqai, but they upgraded me to an X-Trail without extra charge. In our country, the X-Trail is considered a higher tier than the Qashqai.

We arrived in Christchurch at 11 PM, and the Chinese staff member had already clocked out. We communicated with a guy with a beard for 15 minutes. He recommended that we pay an extra 122 NZD for a new Toyota, otherwise, we'd get an old Nissan with 180,000 kilometers on it. For safety and comfort, we reluctantly paid more, which was a bit frustrating. We picked up the car two hours earlier than the scheduled time, and the return time also had to be two hours earlier; otherwise, we would be charged an extra 59 NZD. This policy is unreasonable since we pay by the day.

The car rented from Ezi was in average condition. It had already driven over 140,000 kilometers when I picked it up. The air conditioning was poor, but luckily, it's not too hot in New Zealand during summer. After a few days, the cigarette lighter charging function also broke and couldn't charge anything!