Ezi, Christchurch Airport Car hire

Ezi - Christchurch Airport Information, Car hire Instructions & Policies

Address

Rental Car Kiosk, Terminal Building Christchurch Airport New Zealand 8053

Telephone

0800 545 000 / +6492544397

Pick-up Instructions

The Ezi - Christchurch Airport car hire location is in terminal

You can walk to the counter of Ezi - Christchurch Airport car hire.

The office located inside the terminal, near Door 7.

Drop-off Instructions

Please go along Durey Rd to the Rental return car park behind Novotel Hotel. Follow the Rental Cars signs. Google map link: https://maps.app.goo.gl/e7JRvGnJ1DLqt8cz8

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -23:59 00:00 -02:00	07:00 -23:59 00:00 -02:00	07:00 -23:59 00:00 -02:00	07:00 -23:59 00:00 -02:00	07:00 -23:59 00:00 -02:00	07:00 -23:59 00:00 -02:00	07:00 -23:59 00:00 -02:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

20 - 100 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Original South Korea Driving License (English version)

An English translation must be provided on the back of the driver's license.

Provisional licence is not accepted.

For local renters, you need to bring:

Full Driving License issued in New Zealand

Additional Extras

Extras Prices

Toddler car seat rental

Recommended for children weighing 40-100 lbs /18-45kg (approx. 4 - 11 years)

To be confirmed

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

To be confirmed

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months).

To be confirmed

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

To be confirmed

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

To be confirmed

Tire chains rental

Prices and inventory depend on local stores.

NZD 15/day

capped at NZD 105

Cross Border

To be updated

Cross Islands

Conditional:

Towards any New Zealand islands, taking rental cars crossing islands is allowed with certain conditions.

Customers need to purchase and bear the cost of vehicle and passenger ferry tickets in advance, please consult local counter staff, there may be additional cross-island service fees.

Ferry Transportation: Allowed

Ezi allows you to bring the rental vehicle on the ferry. However ferry companies may charge you to bring a vehicle across Cook Strait.

Excess

Third Party Liability Insurance Excess:

NZD 0

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.2 km from Christchurch Airport

Hotels

0.5 km from Sudima Christchurch Airport

3.1 km from North South Holiday Park

8.9 km from Fino Hotel and Suites

FIND ME A CHEAP RENTAL

Map view of Ezi Store Location

coordinates: -43.4880772 172.5385214

Location Images

The Rental Desk

Guest Reviews

Total points： 8.6 / 10 Very good

Vehicle condition: 0.1
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.1
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

B.Ramsay
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
All was great
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Sandy Jenny
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Located just to the left of the exit, the service was enthusiastic, and they explained the precautions in detail. Highly recommended.
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Blake Morton
Christchurch
4 /10 Average
Reviewed: Tuesday, January 6, 2026
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Bill Graham
Christchurch
6 /10 Average
Reviewed: Tuesday, January 6, 2026
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Joshua George
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
The car rented from Ezi was in average condition. It had already driven over 140,000 kilometers when I picked it up. The air conditioning was poor, but luckily, it's not too hot in New Zealand during summer. After a few days, the cigarette lighter charging function also broke and couldn't charge anything!
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Irene London
Christchurch
8 /10 Very good
Reviewed: Tuesday, January 6, 2026
The Maori guy at reception wanted to charge us an extra 122 NZD even though we had already paid in full. He told us to contact QEEQ. After about 10 minutes, he admitted they made a mistake. Be cautious. The car was good, with only 17,000 kilometers driven.
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Leo Tours
Christchurch
2 /10 Poor
Reviewed: Tuesday, January 6, 2026
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Elaine Burns
Christchurch
4 /10 Average
Reviewed: Tuesday, January 6, 2026
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Curitis Steele
Christchurch
6 /10 Average
Reviewed: Tuesday, January 6, 2026
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Jocelyn Thomas
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Pickup and return were simple and convenient, with email reminders.
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Laura Larkin
Christchurch
2 /10 Poor
Reviewed: Tuesday, January 6, 2026
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Ulysses Terry
Christchurch
6 /10 Average
Reviewed: Tuesday, January 6, 2026
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Gustave Malory
Christchurch
8 /10 Very good
Reviewed: Tuesday, January 6, 2026
The service is quite satisfactory. There are a series of sales pitches when renting the car, but it's okay if you don't buy them. The staff is still very friendly. Returning the car is very convenient, just hand over the keys and you’re done. The RAV4 provided was very new, only had 15,000 kilometers on it, it’s a great car!
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Guy Lyly
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Great service, very convenient and responsible.
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Theobald Swinburne
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Satisfied, Convenient and Quick
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Leonard Christy
Christchurch
6 /10 Average
Reviewed: Tuesday, January 6, 2026
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Marsh Price
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Great car rental company
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Jonas Wilson
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
First time renting a car for a self-drive trip, the process was very smooth.
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Dawn Meredith
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
It's okay
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Henry Reed
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Friendly attitude and simple procedure
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Anna Jim
Christchurch
8 /10 Very good
Reviewed: Tuesday, January 6, 2026
We waited for the car for an hour on the day of arrival, which was quite frustrating. However, the car was upgraded for free, and we were given an additional three hours for returning it. The staff at noon were very friendly.
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Guy Lyly
Christchurch
2 /10 Poor
Reviewed: Tuesday, January 6, 2026
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Willie Emmie
Christchurch
6 /10 Average
Reviewed: Tuesday, January 6, 2026
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Neil Margaret
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Located inside the airport, walkable distance, and offers an extra driver for free.
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Lindsay Smollett
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
At the Christchurch International Airport branch, even though I bought the super full insurance, they recommended a deposit-free direct compensation for up to 2500 NZD with a 300 NZD premium, which I didn't opt for. Also, I purchased the fuel-empty return option in Queenstown but felt it was overpriced; they charged 135 NZD while the fuel price was 1.98 NZD per liter.
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Dawn Meredith
Christchurch
8 /10 Very good
Reviewed: Tuesday, January 6, 2026
When picking up the car, they informed me that the reserved model had already driven 200,000 kilometers and was in poor condition. They suggested upgrading to a Corolla for an additional 10 NZD per day. I'm not sure if this issue is on the rental company's side or QEEQ's.
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Sandy Piers
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
It was a fantastic journey with a brand new car. Everything went smoothly.
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Aubrey Holmes
Christchurch
8 /10 Very good
Reviewed: Tuesday, January 6, 2026
The car was in great condition and very new.
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Nigel Jane
Christchurch
8 /10 Very good
Reviewed: Tuesday, January 6, 2026
It's okay.
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Geraldine Evan
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Pretty good experience
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Yetta Twain
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
The rental process was very smooth, and the car was in good condition, although the exterior was a bit dusty. The interior was quite clean. Returning the car at Queenstown Airport was easy; just hand the keys to the staff. The staff member who helped me was a middle-aged woman, and she was very nice.
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Pamela Douglas(s)
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Excellent!
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Georgia Stuart
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
The service at the store was excellent
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Simon Gibson
Christchurch
6 /10 Average
Reviewed: Tuesday, January 6, 2026
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Omar Hazlitt
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Quite good. The car was very clean when I received it. I booked an Outlander but got a RAV4.
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Nora Violet
Christchurch
2 /10 Poor
Reviewed: Tuesday, January 6, 2026
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Amos Ella
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
EZi is quite good. They have a store inside the airport, so it's easy to find. The car condition is very new. I booked a Qashqai, but they upgraded me to an X-Trail without extra charge. In our country, the X-Trail is considered a higher tier than the Qashqai.
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Tom Cotton
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
The counter is right in the airport hall, the staff are friendly, and the procedures are simple.
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Marico Sheridan
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
The car was very clean, and they had already put a 'Drive on the Left' label for us. Also, because the Qashqai we reserved was unavailable, they upgraded us to a RAV-4 automatically.
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Edwina Bloor
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
There was hardly any wait at the counter, and the service was excellent!
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Dylan Aldridge
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Easy pick-up and drop-off, friendly staff, excellent experience
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Bart Ernest
Christchurch
8 /10 Very good
Reviewed: Tuesday, January 6, 2026
We scheduled the car pickup at Christchurch airport at 3 PM, but the vehicle wasn’t cleaned and ready until around 3:50 PM. We waited for nearly an hour.
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Jeffrey Carnegie
Christchurch
6 /10 Average
Reviewed: Tuesday, January 6, 2026
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Lauren Margaret
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
My international driver's license translation wasn't certified by NZTA, so I couldn't complete the rental process. Thankfully, the staff was very patient and helped me print out last year's NZTA translation.
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Blair Ramsden
Christchurch
4 /10 Average
Reviewed: Tuesday, January 6, 2026
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Edith Henry
Christchurch
6 /10 Average
Reviewed: Tuesday, January 6, 2026
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Stanford Garcia
Christchurch
8 /10 Very good
Reviewed: Tuesday, January 6, 2026
Nothing much to praise
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Adair Jonson
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Service attitude was enthusiastic, there were two to three staff members at the counter, almost no queue.
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Edmund Waters
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Very good
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Upton Newton
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
The two Indian girls at the front desk were quite nice.
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Laurel Ellis
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Chosen for the convenience of pick-up and drop-off
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Norton Simpson
Christchurch
6 /10 Average
Reviewed: Tuesday, January 6, 2026
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Devin Gunther
Christchurch
2 /10 Poor
Reviewed: Tuesday, January 6, 2026
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Darlene Leopold
Christchurch
6 /10 Average
Reviewed: Tuesday, January 6, 2026
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Burton Dewar
Christchurch
2 /10 Poor
Reviewed: Tuesday, January 6, 2026
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Viola Patience
Christchurch
6 /10 Average
Reviewed: Tuesday, January 6, 2026
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Jacqueline Huggins
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
It was the off-season and quite late, so there were only two or three people in line.
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Ron Saul
Christchurch
8 /10 Very good
Reviewed: Tuesday, January 6, 2026
Very convenient location, the counter is right behind the baggage claim
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Moses Mark
Christchurch
8 /10 Very good
Reviewed: Tuesday, January 6, 2026
Easy car pickup
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Lauren Margaret
Christchurch
6 /10 Average
Reviewed: Tuesday, January 6, 2026
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Deborah Joshua
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Excellent service.
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Ophelia Housman
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
The attendant was pregnant at the time and she was very helpful.
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Enoch Dodd
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Convenient
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Adela Quiller
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Pretty good
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Lilith Cissie
Christchurch
8 /10 Very good
Reviewed: Tuesday, January 6, 2026
The waiting time in line was a bit long, service staff were slow, roughly 1.5 hours. The car pickup was quick once the paperwork was done.
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Corey
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Very satisfied
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Elizabeth Longfellow
Christchurch
8 /10 Very good
Reviewed: Tuesday, January 6, 2026
Added insurance at the airport, service was satisfactory
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Alvin Dolly
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Located right inside the airport, easy to find, and the staff is very friendly.
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Vivien Eliot
Christchurch
8 /10 Very good
Reviewed: Tuesday, January 6, 2026
Everything else was fine, but the staff had a poor attitude.
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Marsh Carey
Christchurch
8 /10 Very good
Reviewed: Tuesday, January 6, 2026
The option to return the car at a different location is very convenient, especially since both the pickup and drop-off points are at the airport.
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Andre Isabel
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Very good
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Alvin Dolly
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Satisfied
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Darcy Hill
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
It's better to buy full insurance at the store for just 300 dollars, then you won't need to pay a deposit. It's easy for stones to chip the windshield, and the damn goats even climbed on the car and scratched it.
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Kimberley Howell(s)
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Satisfied! Issues were quickly resolved after coordination.
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Bowen Carroll
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Very good
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Polly Spenser
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Very satisfied
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Berton Harold
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
The process was simple and fast, very satisfied.
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Diana Coverdale
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Very satisfied
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Dempsey Aled(k)
Christchurch
2 /10 Poor
Reviewed: Tuesday, January 6, 2026
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Blithe Petty
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Both pickup and drop-off were very convenient, located right inside the airport and easy to find.
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Burgess Bowen
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
After picking up our luggage at Christchurch Airport, the rental company was right there inside the airport. It was very convenient. The staff were very professional.
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Meredith Juliana
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Extremely satisfied
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Sophia Buckle
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Simple and convenient
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Willie Emmie
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Very satisfied
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Jerry Lucas
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Very satisfied, extremely convenient
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Gale Stone
Christchurch
8 /10 Very good
Reviewed: Tuesday, January 6, 2026
Very good
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Omar Hazlitt
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Very satisfied, picking up and returning the car was very convenient and quick.
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Thera Jeames
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Very nice. Although we didn’t get the exact model we booked and got a Ford Cross instead (we weren't sure about the specific model), the car was very new (almost brand new) with only a little over 3,000 kilometers on it. The vehicle was clean and had no odors. It came with a full tank of gas and a large screen supporting CarPlay (so we didn’t need the phone mount). It exceeded our expectations. Very satisfied with this car rental experience!
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Marico Sheridan
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Extremely satisfied, a perfect car rental experience. The car had only 15 km on it when we got it, brand new. We drove 1960 km in 10 days, touring the major cities of New Zealand's South Island.
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n.singh
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
We meet Andrew and he is a great person .
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Clement Sonmerfield
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Very satisfied
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Len Carter
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Very satisfied.
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Jack Roy
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Very satisfied.
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Asa Peg
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Returning the car was very convenient, though communication during pick-up was a bit challenging, the process was still quite efficient.
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Eileen Eveline
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Very convenient, you can pick up the car directly at the store.
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Tess Obadiah
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Excellent service
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Gustave Malory
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Very convenient, the overall process of picking up and returning the car was very smooth, and the rental company provided a brand-new car.
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Byron Bertie
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Satisfied, highly recommend
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Stanford Garcia
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Very convenient!
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Gilbert Amelia
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Very satisfied
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Felix Hume
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Excellent
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Bing Smith
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
The service was very fast, unlike YES, which is always so slow.
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Victor Forster
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Satisfied
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Ingrid Fox
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Very satisfied. The car was a 20-month-old Mitsubishi Cross with great acceleration.
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Griselda Nathaniei
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Very straightforward and easy to communicate.
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Marsh Carey
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Very satisfied
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Jocelyn Thomas
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Everything was fine except the high price; the full insurance cost over 500 NZD.
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Xavier Sweet
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Excellent service.
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Sandy Madge
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Professional service, new cars, very satisfied.
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Norma Gibbon
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Pretty good.
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Leo MacPherson
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
The vehicle model at Christchurch Airport matched the reservation.
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Gloria Louisa
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
The car pickup process was very smooth, but remember to prepare all the necessary documents if you need a second driver.
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Bert Holt
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Very convenient.
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Quinn Michelson
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Very satisfied with the smooth and convenient car pickup after a long-distance flight arriving at midnight.
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Meredith Flynn
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
The EZI counter is right at the exit.
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Sophia Buckle
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Convenient and fast.
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Sigrid Luke
Christchurch
4 /10 Average
Reviewed: Tuesday, January 6, 2026
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Stan Saroyan
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
The car pickup process was very convenient, and the service was excellent.
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Julie Maltz
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Satisfied
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Barret Sander
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
The car was in good condition, the staff handled the procedures quickly, and the full insurance pre-authorization was refunded instantly.
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Poppy Sidney
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
The service at the store was standard, not very enthusiastic, just business as usual. The car was excellent, very new, and exceeded expectations in terms of features!
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Randolph Titus
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Very good, the staff at the front desk was very patient.
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Daniel Alfred
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Very satisfied
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Roxanne Bacon
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Great customer service.
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Chloe Roland
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
No queuing, very fast!
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Janet Webster
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Very satisfied.
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Laura Joule
Christchurch
8 /10 Very good
Reviewed: Tuesday, January 6, 2026
This was my first time renting a car in New Zealand, driving through the South Island from the central route to the eastern route. Over 9 days, I drove more than 1500 kilometers and was very satisfied overall. The hybrid vehicle was fuel-efficient and provided an excellent driving experience, even better than my own gasoline car. Andrew, the staff member at the shop, was extremely helpful and patiently explained everything. He even recommended a local weather forecast app and quickly assisted in answering my questions about snow chains.
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Xaviera Eden
Christchurch
8 /10 Very good
Reviewed: Tuesday, January 6, 2026
It's acceptable.
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Owen Thorndike
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
The car was in excellent condition, and the return process was quick.
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Lynn John
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
After picking up my luggage, the rental car store was right next to me. The staff checked my driver's license and verification documents, filled out some information, and gave me the keys. Exit through Gate 5 to find the parking lot, and the location provided by the staff made it easy to locate the car. The new car was clean, comfortable, and in excellent condition. When returning the car, simply park it, hand the key back at the store counter, and answer whether the tank is full. That’s it.
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Montague Dorothea
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
The store is convenient to locate. Returning the car was especially easy, just handed over the keys and that's it. However, the car model I reserved did not match the one I received; the actual vehicle was a Ford. Additionally, I had booked a compact SUV expecting unrestricted routes, but when I got the car, I was informed that I couldn't go to Deer Garden Heights and Paradise Road, which disrupted my plans.
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Adelaide Rayleign
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Pick-up and drop-off were very efficient.
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Marsh Price
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
We received a Ford Puma that was very new with only 20,000 kilometers on it. The entire trip went smoothly without any issues. I would rent again next time.
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Anonymous
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Super satisfied with the whole experience.
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Anonymous
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
The whole rental process was super smooth and fast, the car was really new and drove great. It carried us through more than ten amazing days in New Zealand—absolutely loved it!
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Anonymous
Christchurch
8 /10 Very good
Reviewed: Tuesday, January 6, 2026
Very professional, super friendly and the whole pick-up and drop-off process was really straightforward.
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Anonymous
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Staff were really nice, the girl at the counter was quick and efficient, and there wasn’t much of a line.
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Anonymous
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
The rental counter is right inside the airport, super easy to find. There were quite a lot of people so I had to wait a bit, but the paperwork was done really fast and the car pickup area was also very easy to locate.
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Tammy Macaulay
Christchurch
2 /10 Poor
Reviewed: Tuesday, January 6, 2026
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Sally Austin
Christchurch
6 /10 Average
Reviewed: Tuesday, January 6, 2026
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Teresa Herty
Christchurch
6 /10 Average
Reviewed: Tuesday, January 6, 2026
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Willie Haggai
Christchurch
2 /10 Poor
Reviewed: Tuesday, January 6, 2026
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Joseph Pater
Christchurch
8 /10 Very good
Reviewed: Tuesday, January 6, 2026
Pretty good
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Yale Valentine
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
The service of this company is good.
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Christine Duncan
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Satisfactory
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Valentina Bethune
Christchurch
8 /10 Very good
Reviewed: Tuesday, January 6, 2026
Both pickup and return are self-service, and no one inspects the car upon return. It’s very fast and convenient. The store's location is also very prominent, right next to the baggage claim area at Christchurch Airport. My only minor complaint is that the store pushes various services aggressively. I ended up renting snow chains due to their persistent selling but didn't use them at all.
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Meroy Longman
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Not bad, the store is located right inside the airport.
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Marlon Gosse
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
The company is very responsible; you can pick up the car right at the airport.
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Owen Thorndike
Christchurch
6 /10 Average
Reviewed: Tuesday, January 6, 2026
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Page Kitty
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Very satisfied
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Joan Hardy
Christchurch
4 /10 Average
Reviewed: Tuesday, January 6, 2026
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Ternence Theresa
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Picked up the car directly at Christchurch Airport. The counter staff were extremely friendly, and I spent 90 NZD for a full tank of fuel.
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Earl David
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Very satisfied, customer-oriented service!
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Yedda Murray
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Excellent, very satisfied, no issues
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Debby Dierser
Christchurch
8 /10 Very good
Reviewed: Tuesday, January 6, 2026
Quite satisfied
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Harlan Isaiah
Christchurch
8 /10 Very good
Reviewed: Tuesday, January 6, 2026
When returning the car at the airport, the service staff were right where the car was parked.
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Barnett Bray
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Very good
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Alvin Dolly
Christchurch
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
The counter is right next to the airport arrival exit. Turn right and you'll see it next to the coffee shop. This place is very popular, so sometimes you might have to wait in line. After finishing the paperwork, it only takes five minutes to walk to the parking lot to get the car. I booked an RAV4 but actually got a Nissan X-Trail, which was almost new with only 5800 kilometers on it. It came with a built-in GPS, which is very convenient given many places in the South Island lack cell phone signal. Renting with basic insurance from QEEQ, I upgraded to full insurance at the EZI counter for 28 NZD a day, with zero deductible. This proved useful, as many roads in New Zealand are gravel and quite a few stones fly around. The second day, a stone kicked up by an oncoming car cracked the windshield in two places. When returning the car, I informed the staff about the damage, they checked the rental record and told me I was free to go without any charges. I will rent from EZI again next time.
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Wordsworth Alcott
Christchurch
2 /10 Poor
Reviewed: Tuesday, January 6, 2026
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Michelle Vincent
Christchurch
8 /10 Very good
Reviewed: Tuesday, January 6, 2026
Convenient pickup at Christchurch Airport.
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