Very good, it should be considered a large company. Very convenient and efficient!

The car rental process was simple, everything was well-organized, and the staff was very helpful.

This company is very professional. Initially, I booked the most basic car, but due to some issues, they upgraded me to a Buick at no extra cost. There was an additional fee for crossing the San Francisco Bridge, which was deducted automatically, and it was reasonable.

Not bad

Queue times depend on how many people are there; if there aren't many Chinese, it won't be too slow. Service mainly depends on the renter's English proficiency; you can't expect everyone to speak Chinese. What kind of car you get is pure luck. I once booked a compact car but was able to take a small van after confirming with the staff, and there was no extra charge.