Europcar Munich Airport Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

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Marcia McCarthy

Germany

Reviewed: Sun, Oct 11, 2015

About Europcar: 10.0 /10

The store is right at Munich Airport T2 counter. It's easy to find following the signage after you get off the plane. The shop is right next to SIXT. The green logo is very eye-catching.

About QEEQ: 10.0 /10

1 days rental

Relevant Reviews on Europcar Munich Airport

Jocelyn Wild

Germany

1 days rental

Reviewed: Wed, Dec 11, 2024

About Europcar: 8.0 /10

The car rental process was very busy and took a long time. There were 16 people ahead of me, and I waited for about an hour.

About QEEQ: 8.0 /10

Myra Lawrence

Germany

1 days rental

Reviewed: Sat, Oct 19, 2024

About Europcar: 8.0 /10

The car rental company is great and convenient.

About QEEQ: 8.0 /10

Don Emmie

Germany

1 days rental

Reviewed: Tue, Nov 21, 2023

About Europcar: 6.0 /10

When picking up the car, the staff was quite impatient because he needed to leave at 3 PM to pick up his daughter. Moreover, the platform indicated that the car rental would cost over 300 euros, but the rental company actually charged 647 euros. Additionally, the 1500 RMB already paid on the platform could not be deducted from the bill, making it difficult to get reimbursed later. After calling customer service, they couldn't provide a clear explanation. To avoid affecting the visit, we had no choice but to rent the car, thereby bearing the cost ourselves. Furthermore, extending the rental via the app was not possible; it had to be done in person at the store, which was very inconvenient. As a result, we had to rush back to Munich overnight to return the car.