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Live chat Email us Service Code: 9632864321
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9632864321
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Reviewed: Thu, Oct 8, 2015
About Hertz: 4.0 /10
I clearly booked a 'large SUV Toyota Kluger or similar,' but was given a Nissan X-Trail. Although both have five seats, they are different in size. Hertz said they allocate cars based on seating capacity and claimed the rental website didn't explain this clearly. At the time of booking, the price for the Nissan X-Trail was lower than the Toyota Kluger. Due to the long queue and time constraints, I had to settle for it. Very dissatisfied.

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Miriam Lily

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“Melbourne City - Great Ocean Road - Twelve Apostles - Melbourne Airport”
About Hertz: 2.0 /10
Unclear charges, no invoice provided, very bad experience.

Anna Jim

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“Great Ocean Road”
About Hertz: 10.0 /10
Very good, fast service and they recommended an upgraded model for us.
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Roxanne Bacon

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Reviewed: Mon, Sep 19, 2016
“Trip from Melbourne along the Great Ocean Road to Campbell and back inland”
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Returning the car was easier than expected, no strict inspection, just handed over the car and left
About QEEQ: 10.0 /10

Noel Ackerman(n)

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About Hertz: 6.0 /10
I booked a [Mid-sized SUV] Nissan Qashqai or a similar model, but received an [SUV] Hyundai ix35 instead. That’s not fair. At the time, I was focused on picking up the car and didn’t think much about it. After checking, I found a significant price difference. I request compensation for the price difference.
About QEEQ: 8.0 /10

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We arrived early, so there was no long queue.
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